Modification History
Release |
TP Version |
Comments |
2 |
DEF12V2 |
Layout adjusted. No changes to content. |
1 |
DEF12V1 |
Primary release. |
Unit Descriptor
This unit covers the competency required to administer personnel.
This unit of competency is applicable to supervisors within public safety organisations or organisations that have a responsibility to manage personnel administration.
Supervisors may be at the middle to senior line-management level or junior management level. The number of personnel being administered will vary greatly but will usually be 10-30 personnel.
The administrative support of personnel is necessary with organisations that are required to maintain a high state of personnel readiness. Examples of these are Defence, Emergency Services and Fire agencies.
Application of the Unit
The application of this unit in the workplace includes supervising a designated team of personnel in their administration and compliance with organisational administrative policy and procedures. It includes aspects of supervising personnel readiness for work, welfare, entitlements, discipline and competency.
This competency is applicable to those personnel leading and managing others in an operational environment where the normal access to a personnel administrative support network is not available.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a Unit of Competency. |
Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Required Skills and Knowledge and/or the Range Statement. Assessment of performance is to be consistent with the Evidence Guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Administer personnel readiness |
1.1 Detailed knowledge of personnel information is obtained to enable an appreciation of individual circumstances. 1.2 Information about readiness requirements is accessed from organisational information systems and is continually monitored to ensure current knowledge of the state of personnel readiness is known. 1.3 Personnel are informed of their readiness obligations to the organisation to enable them to comply with these through self-management. 1.4 Readiness records and documentation are gathered and reviewed to determine personnel progress with readiness maintenance requirements. 1.5 Opportunities to maintain personnel readiness are planned and implemented in accordance with organisational policies and procedures. 1.6 Technical advice on readiness policy and procedure is sought to enable administrative actions in accordance with organisational policies and procedures. 1.7 Information on personnel readiness is reported to designated authorities including specific information on and strategies planned to address personnel who are ‘not ready’. 1.8 Administrative actions for personnel identified as permanently ‘not ready’ are implemented in accordance with organisational policies and procedures. 1.9 Personnel entitled to readiness waivers by designated authorities are identified and waiver documentation is compiled and submitted for consideration in accordance with organisational policies and procedures. |
2. Administer personnel entitlements |
2.1 Information systems are utilised to obtain and review organisational policies and procedures relevant to personnel entitlements. 2.2 Personnel information is used to identify entitlements against personnel individual circumstances. 2.3 Entitlement application forms to be completed by personnel are accessed and general instructions and guidance are provided to personnel. 2.4 Progress of entitlement applications is monitored to ensure timely and efficient handling by the administrative stream of the organisation. |
3. Administer personnel welfare |
3.1 Personnel are informed of welfare requirements specific to their employment and the organisation, and of welfare support services available to them. 3.2 Welfare related documentation is maintained to enable appropriate administrative support of personnel welfare and to comply with organisational policies and procedures. 3.3 Religious preferences are respected and where suitable to organisational requirements, opportunities to participate in religious events are facilitated. |
4. Administer personnel discipline |
4.1 Standards of organisational discipline are communicated to personnel in order to promote appropriate behaviour and conduct in accordance with organisational policies and procedures. 4.2 Behaviour in contradiction of organisational disciplinary standards is recognised and responded to in accordance with organisational policies and procedures. 4.3 Organisational discipline administrative actions are taken in response to significant breaches of organisational policies and procedures or disciplinary standards. 4.4 Counselling is undertaken to improve behaviour of personnel and compliance with disciplinary standards in accordance with organisational policies and procedures. 4.5 Own behaviour is monitored in order to ensure conduct is in accordance with organisational policies and procedures or disciplinary standards. |
Required Skills and Knowledge
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
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Required Knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Assessment must confirm the ability to:
Consistency in performance Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations within the workplace. |
Context of and specific resources for assessment |
Context of assessment Competency should be assessed in the intended workplace or in an environment which accurately reflects the nature and tempo of the workplace. Specific resources for assessment Access is required to:
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Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. |
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Personnel information may include: |
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Readiness obligations may include: |
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Readiness records may include: |
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Opportunities to maintain personnel readiness may include: |
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Organisational policies and procedures may include: |
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Designated authority may include: |
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Administrative actions may include: |
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Entitlement application forms may include: |
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Welfare requirements may include: |
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Welfare support services may include: |
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Welfare related documentation may include: |
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Religious preference may include: |
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Religious events may include: |
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Personnel entitlements may include: |
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Discipline administrative actions may include: |
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Unit Sector(s)
Not applicable.